Slack notification in Jira Product Discovery

Tim Whittington_fbeoi2

I'm attempting to configure Slack notifications for Jira Product Discovery, and the configuration screen fails at the point of connection, complaining that I don't have permissions to modify the project.

 

The troubleshooter claims that the "App does not have write access to the project", but currently there doesn't appear to be a way to configure the required permissions (i.e. there's no way to modify or switch the permission scheme for a Jira Product Discovery project).

 

Is this expected (that Slack notifications won't work for JPD), or is something broken?

Nick Haller

Hi @Tim Whittington ,

We've seen in the past some customers running into this issue when trying to integrate their Slack with JPD. It's a minor bug where the add-on / plugin is not granted JPD product access.

You'll want to open a ticket with JPD support HERE, or through JPD's Give feedback tab >> Get help from the support team option.

Our team can reinstall the Slack app to correct this issue. The reinstall only takes a few moments and should work as expected after.