Automation: how to duplicate the whole issue from Project A to Project B once it is created?

Matthew Choi_e7d5gs

Hi all,

I am new to Jira and not familiar with how to use Automation. If I want to create an issue in Project A (managed by external party), and once the issue is created, copy the whole issue to appear in Project B (master file for internal party), how can I do it? I would like to retain all the fields in the issue, and once the fields are further updated by external party in Project A, I would like it to be reflected in Project B as well. Much appreciated for your help, thanks!

 

Klaudia Schön_Deviniti_

Hi @Matthew Choi

I believe that if your wish it to copy the fields' values in a real time from one issue to another one on the cloud instance, the best option would be using one of 3rd party apps dedicated to Synchronization. There are many options on the Atlassian Marketplace  but from my side, I'd like to recommend you our solution dedicated to Jira Cloud - Issue Sync Pro. 

Using this app, you will be able to synchronize issues within the same project, from two separates (no matter what the type of the project is) and also on the separate instances! Would you like to see the app in practive? Please refer to a clickable tutorial: https://deviniti.storylane.io/share/sxa2hvcjwkam

Kind regards,
Klaudia