Kanban Boards: Swimlanes based on 1st (first) component (display tickets only once)

Question

Hi

I created a Kanban board with query-based swimlanes (component = ...). The problem is, when I have more than 1 components the ticket will show X times (X = number of components in ticket). I would only like to see the ticket once (first component). Any ideas (within "standard", without my admin? Thank you

Trudy P Claspill · Answer

I assumed you were using the Cloud product because of the tags on your post.

Deployement Type = Cloud indicates you selected a Cloud (SaaS) product.

Product Plan = Standard indicates that the Cloud product you selected is running under a Standard subscription plan.

The first thing presented when using the Ask the community feature is a list of your products from which you can select. If you are using an on-premise (Server or Data Center) instance then perhaps you chose the wrong product when opening your Question.

I will check the Swimlanes by Query configuration in an on-premise instance and post about my findings.

Gerhard Koiner · Answer

Hi Gosia, what you are describing is exactly what I have done. It would be nice if the „standard swimlane options“ would include more options ;-)

Gerhard Koiner · Answer

Hi Trudy, thanks for replying in depth. As a matter of fact, I see the issues twice or even more often, depending on the number of components that are assigned to the issue. But, we are using an on-premise instance of Jira, maybe there is a different behaviour in this setup?

I will attach a screenshot tomorrow.