How to copy first level value from multi-level cascading custom field to another custom field

Question

Hello Team,

how to set a script using scriptrunner when issue created/edited to copy first level value from multi-level cascading custom field to another custom field (single line text field),

you can check attachment, in the attachment the

"Business Group / Division / Department" is multi-level cascading which has first level value "Banking Operations Group", this should be copied to "Group owner" single-line text custom field.

Javier Carpenter · Answer

To copy the first-level value from your multi-level cascading field to a single-line text field, you'll need to use a ScriptRunner script. Make sure to trigger the script on issue creation or edit. Here's a simple outline:

1. Fetch the multi-level cascading field (`Business Group / Division / Department`) using its name.
2. Extract the first-level value from the field.
3. Set that value to the target single-line text field (`Group owner`).

Ensure you test the script thoroughly before applying it to production. If you run into issues, feel free to share more details!

Jeevan Kumar_utif4t · Answer

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