We would like to migrate our data from our Bitbucket Server instance to Bitbucket Cloud since Server is no longer supported.
We downloaded and installed the Bitbucket Cloud Migration Assistant (BCMA), requested the free Cloud Migration Trial and configured the migration.
All repositories and users were supposed to be migrated.
The migration then fails with no hint what has happened. In the "Details" page, it says that 59 out of 59 users failed to be migrated.
In the Bitbucket logs, I found the following message:
2024-11-15 12:23:14,820 WARN [bcma-3] c.a.b.plugin.bcma.plan.PlanService Migration failed for plan 'attempt3' with error: Problem with creation for 59 out of 59 users, created 0 and skipped 0 [1e8272ea-4946-4069-ad86-660873e599d5::bitbucketUserCreation]
It may be important to note that all the users are connected to Microsoft 365 user profiles through Active Directory.
However the logs don't give any hint why the creation of the users on the Bitbucket Cloud workspace failed.
What can we do to find out where the problem is, and possibly solve it?
