change font color with automation

Question

Hello, this may be answered out there but I have looked and not found this yet.

JIRA Data Center/Server version 9.4

I want automation to change the color of the text font in the Summary to Red if it goes past the due date.

I can update the summary text value, but I have not found how to change the size or color of it.

Note that is this for the actual issue, not email text.  Also, I did try a solution found in the forums but I get an automation error that says the field must be a string.

At this point I would be happy if I could change the color of just about ANY field, but Summary would be best.

Thank you in advance to all of you!!

Daniel Jones_fegok6 · Answer

I was using the Advanced Edit function, but Thank you I will give this a try.

Samuel Gatica _ServiceRocket_ · Answer

Hi @Daniel Jones

In alll fields that support rich text you can change the format and colors.

Check the suggestions made here by @Kseniia Trushnikova

Best regards

Sam

Kseniia Trushnikova · Answer

Hi @Daniel Jones,

The Summary field cannot be formatted. But to change color (to red) in multiline text fields, you can use this:

{color:red}{{issue.customfield_12345}}{color}

Example: