Confluence permissions mismatch for users being member of the same group confluence-users

Gunther CD

There are four users (1), (2), (3), and (4). Credentials are synchronized with active directory by application linked Jira DC instance. All these users a member of confluence-users group. However, inspect permissions reveals that users (1) and (4) cannot view space whereas users (2) and (3) can. How come?

Note A: Some time ago, an earlier Jira (server) instance was migrated to this data center virtual machine.

Note B: Bulk edit group members in Jira does NOT list user (2).

(Jira lets know: "confluence-users have more than 200 users. These group(s) have been limited to display the first 200 users only." User (2) should definitely be listed among them - but it is NOT. Besides, trying to add user (2) to group confluence-users fails: "Cannot add user (2), user is already a member of 'confluence-users')

Mirek

Hi @Gunther CD 

I suggest checking how things looks on the database side. This always shows if the structure of the data looks like and then we can verify if UI is not missing something. Maybe there are some duplicated entries or something more specific that you would find. 

Maybe this SQL would be helpful achieve this

https://confluence.atlassian.com/jirakb/how-to-list-all-users-and-groups-in-jira-1115141170.html