Setting up MFA in a new individual account causing issue

Question

Looks like setting up of MFA is not working. It's going in an infinite loop, I get this message "You're almost ready to go!
Check your email to finish enabling two-step verification.". I follow the link and add credentials and it again asks me to go through the same process and then I get the same message. I've worked with bitbucket MFA before, looks like some recently introduced defect.
I am using Microsoft Authenticator on iPhone.

Suhail Khan_sq2738 · Answer

I tried Okta as well but it didn't solve the problem. However, after many trial and error figured out what is the issue. I always open link receive in the email in private browsing. Just by chance tried opening the link without private browsing in the same browser where I was already logged on and initiated the process.

So, you must not use Private Browsing while verifying. I am using Firefox and I assume that behaviour would be similar in Chrome incognito.

Mark C · Answer

Hi @Suhail Khan,

Welcome to the community.

Would it be possible for you to try to use a different 2FA application such Duo app and see if it works?

Regards,
Mark C