Is there a way to set up a notification to both a JIRA user and their manager if a JIRA user did not enter time on an issue ?
Even though there is a feature to send emails if someone did not enter time on an issue, the question here is how you determine the user's manager and its email address?
Right. So . .how do you set it up to send the email and how does JIRA know whether or not a user entered time on an issue? Does this require a plug-in?
Create a JIRA Subscription Filter (https://confluence.atlassian.com/jira/receiving-search-results-via-email-185729664.html) that sends email for a JQL on Time Spent (https://confluence.atlassian.com/jira/advanced-searching-179442050.html#AdvancedSearching-TimeSpent)
Determining the manager is no problem since everyone is entered as a user in JIRA. even if we could only get a reminder email to the user, that would be at least a step in the right direction - just not sure how to set that up.
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