Unable to Push to Bitbucket Repository – Connection Issues with No Response

Marvin Medeiros

Hello everyone,

I’m experiencing a persistent issue when trying to push to my Bitbucket repository. Here’s what happens:

When I run the command:

bash

git push -v origin master

It only shows:

bash

Pushing to bitbucket.org:brazmix/exifdashboard.git

…and then nothing happens. The terminal remains stuck, and there’s no error message or timeout.

Steps I’ve Already Tried:

1. Checked DNS and Network Settings:

   • I can resolve bitbucket.org with nslookup and get valid IP addresses (e.g., 104.192.142.24).
   • However, when I try to ping those IP addresses, there’s no response.

2. Firewall and DNS Configuration:

   • I’ve disabled my local firewall (ufw) to ensure it’s not blocking anything.
   • I’ve updated /etc/resolv.conf to use Google DNS (8.8.8.8) and cleared the DNS cache.

3. Testing Connection on Different Ports:

   • I tried connecting over port 443 for SSH by modifying the SSH config, but there’s still no response.

4. VPN and Alternative Networks:

   • I attempted to connect using a VPN and another network (mobile data), but the issue persists.

Additional Information:

• I’m using Ubuntu as my OS.
• Other Git commands work locally, so it’s isolated to the connection with Bitbucket.

Has anyone encountered a similar issue or have any further suggestions on how I might resolve this? I appreciate any insights or advice you could provide!

Thank you!

Patrik S

Hey @Marvin Medeiros ,

and welcome to the Community!

The symptoms of the issue you reported strongly suggest a network issue or a firewall/proxy blocking the connection to Bitbucket's infrastructure.

Based on your description of the issue, I assume you're using SSH to interact with Bitbucket Cloud.

If that is the case, in order to further investigate this, I'd suggest the following steps:

1. Make sure that any firewall in place has bitbucket cloud IP's allowed

In case your machine is behind any firewall/proxy, make sure the Bitbucket Cloud IPs are allowed.

2. Test SSH connection with verbose logs

Try running the push again but with the ssh and git verbose flags enabled

GIT_TRACE_PACKET=1 GIT_TRACE=1 GIT_SSH_COMMAND="ssh -vvv" git push

 You can also test the isolated SSH connection using the following command :

# Using the default SSH port 22

ssh -Tvvv bitbucket.org

# Using the altssh endpoint on port 443

ssh -Tvvv -p 443 altssh.bitbucket.org

You can then share the log output here in this post so we can analyze it. Just make sure to sanitize the logs and remove any sensitive information as community is a public forum.

3. Test with a different protocol (HTTPS)

To test is the issue is isolated to SSH only, try cloning/pushing the repository over HTTPS instead, using your username and app password for authentication.

 

I hope that helps! Should you have any questions, feel free to ask.

Thank you, @Marvin Medeiros !

Patrik S