We need warning message to be displayed when ever priority=Medium while creating a ticket

Question

We need warning message to be displayed when someone create ticket and priority=Medium is selected

Matt Doar _Adaptavist_ · Answer

Exactly what I was thinking. And remember that the priority named Medium may not exist in all your Jira projects due to priority schemes

Trudy P Claspill · Answer

Just for clarity, that solution will send an email, not display a message on the screen to the user creating the issue.

Teresa_DevSamurai · Answer

Hi @khushboo_puri

If you want to display a warning message whenever the Priority field is set to "Medium" during ticket creation in Jira, you can use Jira Automation to send a notification.

Set Up the Trigger:

* Choose Issue Created as the trigger.

Add a Condition:

* Click on New Condition.
* Choose Issue Fields Condition. This allows you to specify that the rule should only proceed if the issue’s priority is set to "Medium."
* In the Field dropdown, select Priority.
* In the Condition dropdown, choose equals.
* In the Value dropdown, select Medium.
* This condition ensures that the rule only continues if the issue has "Medium" as the priority.

Add an Action to Send a Warning Message:

* Now, add an Action to notify relevant users.
* Choose the Send Email action

Save and Enable the Rule