Emmanuel Katto Dubai : How do I track user interactions with dashboards using SQL?

Emmanuel_c5fnvh

 

Hi Atlassian community,

I’m Emmanuel Katto from Dubai, United Arab Emirates (UAE) currently facing a challenge with tracking user interactions with dashboards in Jira. Specifically, I’m looking to find out how to retrieve the viewed details of dashboards using SQL or the API.

If anyone has experience with this or knows of any available options within Atlassian Jira, I would greatly appreciate your suggestions or insights!

Thank you!

Emmanuel Katto 

Humashankar VJ

HI @Emmanuel 

Since Jira doesn't natively store comprehensive dashboard view data in its database. While there's no straightforward solution,

You have to explore other options like Jira REST API to retrieve basic dashboard information via the /rest/api/3/dashboard endpoint, although this won't provide specific user view data.

Otherwise, consider developing a custom Jira plugin to capture dashboard view events and store them in a custom database table, enabling SQL queries for in-depth analytics. This custom solution allows for customized tracking and analysis of user interactions with Jira dashboards.

Incase if you find these options are complex / unsuitable ones -have to explore market place apps for this use case.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards