How can I grab the 'Development' info associated to a Jira issue without using a DevOps trigger?

Connor Skiro

I'm looking to create a rule that will send a Slack message when a Pull Request has been open for a certain period of time. 

I started out using a Scheduled trigger before realizing the `Development` information can only be accessed when using one of the Pull Request triggers. 

Then, I started looking at Atlassian's REST API and found a custom field containing the 'Development' info. However, it's very limited (e.g., don't have access to the PR URL) compared to the Jira automation development smart values. 

Is there a workaround to the pseudo code/logic below?

1. When a PR hasn't been updated for more than 1 day

2. Then notify a channel in Slack that 

{{issue.assignee.displayName}}'s PR has been open since {{pullRequest.createdDate}.

Please review {{pullRequest.url}} as soon as possible.

Bill Sheboy

Hi @Connor Skiro 

For this scenario, I believe you have a couple of options with built-in features:

• Using the development triggers, save information needed with the impacted issues, including a date field.  Using a scheduled trigger on JQL, evaluate any not-done issues where the dates meet your criteria, and then send the message.
• Using a scheduled trigger rule with no JQL, use the Send Web Request action to call the REST API of your pipeline / source control tool check the status of your PRs, and respond accordingly.

Kind regards,
Bill