Create button doesn't show on "Board" view but does on "List" view

Question

On a specific Project in my company, I am not able to see the '+ Create' button below the column. For this specific Project, when I click on List, the '+ Create' button appears at the bottom.

I've tried to hover over certain places around the column which works for other users but it doesn't work for me.

Samuel Gatica _ServiceRocket_ · Answer

Hi @Nicky Chen

Very odd!, I'm unable to replicate the issue in my instance.

You should open a ticket with Atlassian Support to get further insight into the issue.

Nicky Chen_axnyqj · Answer

Thank you for that suggestion.

Under ...More, I only have
Customize cards
Expand all columns
Collapse all columns

However...I uncovered something else.

When I click on Group by: Status

It gives me various options
Group by
-Status (default) with a check mark
-Priority
-Assignee
-Category

Status (default) is the ONLY one that doesn't show the '+ Create' button. 
Every other option, Priority, Assignee, Category, I am able to see the '+ Create' button.

Is it tied to how the Statuses were built?

Samuel Gatica _ServiceRocket_ · Answer

Hi @Nicky Chen

If you go to "...More" and change the workflow to another type, is it showing?