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Automation to Create a new Story and attach it to a linked issue on the triggering issue

Tom Scoggin

I have a primary ticket with a linked ticket. When the linked ticket gets closed I want to create another ticket attached to the primary ticket. I've done this before but for some reason it's escaping me. Sorry I thought you could see this {{triggerIssue.issuelinks.outwardIssues.key}} is what's in the Linked Issues/Issue field

show issue link for new story.PNG

Accepted answers

Tom Scoggin

My problem with getting information from a linked issue was that I had an extra "s" in the string. Once I removed the extra "s" everything started working.

Old {{triggerIssue.issuelinks.outwardIssues.key}}

New {{triggerIssue.issuelinks.outwardIssue.key}}

All comments

Tom Scoggin

My problem with getting information from a linked issue was that I had an extra "s" in the string. Once I removed the extra "s" everything started working.

Old {{triggerIssue.issuelinks.outwardIssues.key}}

New {{triggerIssue.issuelinks.outwardIssue.key}}

Alex Wills_xt8dbz

Hey Tom,

Could you just find the parent of that ticket? Just click the dots to copy it from the current issue.

Tom Scoggin

@Alex Wills

I gave this a try but it linked to the trigger issue for some reason. Thanks for trying.

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