As the screenshots show this issue is now at over 1700 hours for Time to Resolution but it was closed and the resolution set back in March 2024. At this point I'm at a loss for what to do about it.
Looks like that may be it. I'll give it a shot. Once I add that second condition would I need to reopen and close all affected issues or will it stop the counter automatically?Would it not hurt to also add Entered Status: Completed?
edit: Looks like I type faster than I read. It appears to be automatic.
@Mehmet A _Bloompeak_ This has not resolved the issue. All issues are still accruing time. Do you know of anything else that could be causing this?
Unfortunately I do not have any other idea.
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