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Issue with Worklog Submission Using Tempo in Jira - Error "Something went wrong"

Saeid Jafari

I am encountering an issue when trying to submit a worklog using Tempo in Jira. An error message saying "Error! Something went wrong" appears.

The problem occurs under the following conditions:

In Tempo settings, after clicking on "Period Configuration", the page gets stuck on the loading screen, and the "Period Management" page remains empty.

When I click on "Period Configuration" again, I get the following error message:

Details:

Tempo version: 17.9.2-jira-9

Any guidance or solutions would be greatly appreciated.

Accepted answers

Saeid Jafari

I use other Jira and other tempo database for insert AO_86ED1B_PERIOD_CONFIG to my empty table and uninstall all tempo plugins (worklog, capacity, folio, structure and gantt) and reinstall all plugins and my problem is solved.