i'm administrator, on jira cloud and i don't find delay or wait action. How is it possible ? What could i do for be able of using it ?
Hi @PARISATO Marie-Hélène
You can find the Delay under Actions in the automation rule.
Edited: Please share the screenshot of the search under actions.
no i don't
Could you please let us know what Jira Plan you have?
The delay action is available on Jira Software Cloud Premium and Cloud Enterprise plans, regardless of whether or not you have a Jira Service Management plan. The other functionalities in this release require a Jira Software Management plan (see the top of this post for details on plan-level availability).
la solution est d'utilisée les branches.
Hi Marie-Hélène,
The Delay function in automation rules is only available for Premium and Enterprise plans. However, you can utilize the Re-fetch issue action which will be a very short delay of sorts. And if you string together a couple of them it will probably do the trick.
Adding to John's suggestions...
Only some timing problems in automation rules may be solved using the Delay action (for premium licenses level) or the Re-fetch Issue action (for all license levels). Instead a change of rule design or approach may be needed.
If you have a specific need to delay something in a rule, I encourage you to:
Those will provide context for the community to offer better suggestions.
Kind regards,Bill
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