Workspace setup in progress message remains after 24 hours

Question

I created a new workspace more than 24 hours ago but I still can't access it. I don't even see it listed when I select all workspaces for my profile. I am the org admin. What else can I do to make this it work?

Syahrul · Answer

Hi @Eugene Grayfer

Thanks for the update. It seems that you are affected by a known bug. BCLOUD-23319

I have raised a support ticket for further investigation. You can find your support ticket in our support portal.

https://support.atlassian.com/requests/

Regards,
Syahrul

Eugene Grayfer · Answer

admin.atlassian.com shows the space and it is available for confluence and jirra. Bitbucket is also listed as an application but when I try to open it, I get an error message 404 Resource not found.

Link to the space: 404 — Bitbucket

Syahrul · Answer

G'day, @Eugene Grayfer

Welcome to the community!

I can see a new workspace on your organization list that you've started to use it. Is the issue still present?

Regards,
Syahrul