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Extract name from Issue Description

Gene Pengson

Hi all

Just want to seek for advice.

We have a ticket getting created and the information in the description looks like below

----Example

Hi, I am requesting a laptop of contractor "John Smith". Their information is below. The start date is "10/14/2024". Can we get his laptop shipped out Today please as he starts Monday. Thank you

1. Contractor name: John Smith
2. Hiring Manager Name:Windows test
3. Contract start date: 10/14/2024 - end date:01/01/2025
4. Email: john.smith@testing.com
5. Phone: 111-111-1111

----------------------------------------------------------------------------------------

I want to extract the name of the hiring manager. if possible

thanks in advance

Gene

Accepted answers

Max - SwiftSprint dev

Hi @Gene Pengson ,

you can try to use Smart Values:

{{issue.description. substringBetween("Hiring Manager Name:", "\n")}}

This will extract text between Hiring Manager Name: and new line

All comments

Max - SwiftSprint dev

Hi @Gene Pengson ,

you can try to use Smart Values:

{{issue.description. substringBetween("Hiring Manager Name:", "\n")}}

This will extract text between Hiring Manager Name: and new line

Gene Pengson

thank you very much that works like a charm!!!!!

Arkadiusz Inglot

Hi,

You can use plenty of functions to extract the string. The ideal would be to create your issue using custom fields and providing specified value inside - even using API if needed.

To make it simpler I'd first split it by \n and then extract the value starting with some string:

You can try:

{{issue.description.split('\n').match("Manager Name:(.*)")}}

You can try different methods using another functions: 

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/