Issue type converted to milestone

Edoardo Cavallini_1wofs5

I use  WBS Gantt-Chart for Jira Cloud and I want to use Milestones in my WBS Gantt chart. But apparently the only issue type I can convert to milestone is the "subTask".

I created a new issue type, but the function to convert it in milestone is dimmed. 

Is there any option?

Thanks

 

Charlotte Santos

Hi Edoardo, 

Thank you for posting! I’m Charlotte from WBS Gantt-chart support team.

It's possible to convert any issue type into a milestone, however, there are some things to consider. So, when you right-click on an issue and select the option Convert to milestone and the option is greyed-out, it usually displays a message saying what the issue is, for example:

What's the error message you're receiving?

If you have any doubts or concerns, don't hesitate to share them with us, we'll be happy to help you! 😉

Kind regards,

Charlotte S. | Support Engineer
Ricksoft Support Team