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Want to hide Archive & Delete option from Board

Aisha M

In our Jira Board, when we right click an issue card, it shows options to Archive or Delete the issue.

Is it possible to hide these options using Scriptrunner Fragments or something ?

The reason is because, we currently have a condition where only completed issues can be archived. But, this Board option defies that condition and enables users to archive any issue irrespective of its status. So, want to limit that.

Accepted answers

Tuncay Senturk _Snapbytes_

Hi @Aisha M

Thanks for mentioning me.

Yes, you can hide the "Archive" and "Delete" options using ScriptRunner Fragments.

- Go to ScriptRunner in your Jira instance.

- Navigate to Scripted Fragments and create a new fragment

- Select Hide UI element

- select "com.atlassian.jira.plugin.system.issueoperations:archive-issue"

and "com.atlassian.jira.plugin.system.issueoperations:delete-issue" options.

Please let me know if you have further questions

Best,

Tuncay

Antoine Berry

Hello @Aisha M ,

Have you considered restricting the Archive and Delete permissions to only the project admins ? That would also be in line with best practices. That would prevent your users to delete an issue by mistake, and then it is gone forever.

Aisha M

SOLUTION -

Adding a javascript to the Announcement banner

<script>
if (document.URL.indexOf("RapidBoard.jspa") >= 0) {
AJS.$ (document).on("showLayer", function() {
$("#ghx-issue-ctx-action-archive").css("display", "none") ;
});
}
</script>

All comments

Aisha M

@Tuncay Senturk _Snapbytes_ Hellooo, Hope you are well and good Can you please help me with your suggestion/

I am just looking for ways to hide elements from the Board context menu (Right click on the card) . . Is it possible to hide the Archive & Delete options from them ?

Tuncay Senturk _Snapbytes_

Hi @Aisha M

Thanks for mentioning me.

Yes, you can hide the "Archive" and "Delete" options using ScriptRunner Fragments.

- Go to ScriptRunner in your Jira instance.

- Navigate to Scripted Fragments and create a new fragment

- Select Hide UI element

- select "com.atlassian.jira.plugin.system.issueoperations:archive-issue"

and "com.atlassian.jira.plugin.system.issueoperations:delete-issue" options.

Please let me know if you have further questions

Best,

Tuncay

Aisha M

@Tuncay Senturk _Snapbytes_ Thank you sooo much for getting back !

Actually we do have a fragment to hide the 'Archive" option from issues. Basically, archive option will be available only when an issue is in the resolved status.

But despite having this fragment, I observed users can still archive an issue from the Board context menu.

So, even if I hide the archive element with com.atlassian.jira.plugin.system.issueoperations:archive-issue the issue can still be archived by right clicking the issue from the board and selecting "archive"

Tuncay Senturk _Snapbytes_

Sorry for the misunderstanding.

I think the actions that come with the board are not selectable in the fragment so I cannot offer any solution on this.

I'm not entirely sure if this is a good approach, but you could create a listener that checks for the Archive action and prevents it when the issue's status doesn't meet your criteria. Please take this suggestion with a pinch of salt, as I haven't personally tried it. However, if I were in your position, I would give it a try with a code something like below.

def issue = event.issue as Issue
def status = issue.getStatus().getName()

if (status != "Resolved") {
log.warn("Archiving is only allowed for issues in 'Resolved' status. Action blocked.")

// throw an exception to prevent the action
throw new IllegalStateException("Cannot archive issue as it is not in Resolved status.")
}

Aisha M

@Tuncay Senturk _Snapbytes_ Let me try the approach with the listener. Unable to reply to your latest comment (not sure why)

But this also means there is not guarantee that the archive action will be prevented from the Board context menu, right ?

Antoine Berry

Hello @Aisha M ,

Aisha M

Hellooo Actually our org have given every user the permission to archive any resolved issue. For the other statuses, the Archive option will be hidden. Now, they want to understand if users can archive issues from the board context menu. And from my testing, I can conclude anybody can archive issues from the context menu irrespective of the status .

I also came across this old question https://community.atlassian.com/t5/Jira-questions/Hide-entrys-from-scrum-kanban-board-context-menu-via-javascript/qaq-p/1431344 This person had hidden an option from the context menu through the announcement banner. Curious to see how this goes.

Aisha M

SOLUTION -

Adding a javascript to the Announcement banner

<script>
if (document.URL.indexOf("RapidBoard.jspa") >= 0) {
AJS.$ (document).on("showLayer", function() {
$("#ghx-issue-ctx-action-archive").css("display", "none") ;
});
}
</script>

Aisha M

Thank you so much @Tuncay Senturk _Snapbytes_ & @Antoine Berry for your suggestions. It really helped me think of other perspectives for figuring out a solution. Also, I have accepted both your answers since, both of them contained solution that could be used for similar scenario :)

On a side note, my team has dropped this request and hence I have now moved on to a different problem related to workflows . . ;(

Tuncay Senturk _Snapbytes_

You are more than welcome @Aisha M

I'm happy to have been of help in any way.

Aisha M

In case anyone wants to look - https://community.atlassian.com/t5/App-Central-questions/Need-help-with-clearing-issue-Resolution-through-ScriptRunner/qaq-p/2834649

I will take any help !

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