Unable to log into Bitbucket

Ivan Lee_ag4hqe

Hi,

I just signed up for the different atlassian products, Confluence, Jira, Jira Service Management, and lastly tried to register for BitBucket, all linking to my google ID  After setting it up however, when trying to login, it keeps giving "We couldn't log you in".

I've tried multiple browsers and it's still the same issue.

I know I had a bitbucket account in 2016, but it's been inactive for a while. Is there a way to reactivate my account?

Theodora Boudale

Hi Ivan and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it.

Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora