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Deleting the Bitbucket account but keeping the Attlasian account

Tijana Vujcic

Hello,

I have used a wrong account to try logging into an existing bitbucket repository, and in result it created a Bitbucket account under this wrong Atlassian account. I need to keep the Atlassian account as access to tickets.

I am not using Bitbucket under it so it should not be linked, and I want to delete it but from what I see in the community there is no other way to do it but to ask here as the question and see if someone is going to pick it up.

Can someone resolve this please?

Kind regards,

Tijana

Accepted answers

All comments

Ben

Hi @Tijana Vujcic

Normally, the process would simply be to delete the user account.

Your user account is managed by an organisation, however - so cannot be deleted from our end or from your end.

You will need to reach out to an organisational admin to get this user account deleted.

Cheers!

- Ben (Bitbucket Cloud Support)

Tijana Vujcic

Hi @Ben ,

Can me or my admin remove Bitbucket as a Product from my account, without deleting the account itself?

Kind regards

Ben

Hi Tijana,

Yes, by removing product access - this will not delete your Atlassian account as a whole.

Cheers!

- Ben (Bitbucket Cloud Support)

Ivan Milosavljevic GET

Hey Ben,

Product iself is unmanaged - it's a free instance regsitered by a non-org admin user, using a managed account.

Therefore product access cannot be managed from org admin side. Can Atlassian remove it at the request of org admin of the managed account?

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