Help Needed with Bitbucket Two-Step Verification for Deployments

Iskandar Muhd

Hi all,

I'm trying to create a new pipeline, but Bitbucket is prompting with the message: "Two-step verification is required to enable Deployments."

After following the steps, including scanning the QR code on my phone and entering the verification codes, I'm still being prompted with the same message. It seems I'm stuck in a loop.

Has anyone else encountered this? Any help would be appreciated!

Thanks in advance.

Theodora Boudale

Hi Iskandar and welcome to the community!

Bitbucket Cloud uses Atlassian accounts (the ones for https://id.atlassian.com/) for authentication, and at the moment it is possible to set up 2FA in two places at the moment:

• On the Atlassian account, from this page: https://id.atlassian.com/manage-profile/security
• On the Bitbucket account, from this page: https://bitbucket.org/account/settings/two-step-verification/manage

For Pipelines, it is necessary to enable Bitbucket 2FA (and not the Atlassian account's 2FA). I can see in our system that this is enabled for your Bitbucket account now, I'm not sure if you enabled it before or after you posted your question.

Can you please confirm if you have managed to enable Pipelines, or if you're still experiencing issues?

Kind regards,
Theodora