How to Restrict Access to Specific Issue Types for Certain Users in Jira?

Question

Dear Jira Experts,

I have a group of users A, B, C, D, E, F, and G, and this group has access to a project. Within this project, we have several Issue Types: Form1, Form2, and Form3.

Now, I'm creating a new form, Form4, in the project, and I want only users D, E, and F to have access to Form4 (in additions to Form1, Form2 and Form3 that D, E, and F can already access). This means that when users try to create an issue ticket, only users D, E, and F should see all the forms (Form1, Form2, Form3, and Form4) in the Issue Types, while users A, B, C, and G should only see Form1, Form2, and Form3.

Is there a way to configure Form4 in this manner?

Thanks!

Kevin

Trudy P Claspill · Answer

Dear Trudy,

Is there a potential solution to my problem?

Thanks!

Did you review the article I linked in my last response? It provides a few options.

https://confluence.atlassian.com/jirakb/how-to-restrict-issue-creation-for-a-particular-issue-type-based-on-roles-in-jira-server-960701303.html

Kevin Lu_hi8ix2 · Answer

@Trudy P Claspill

Dear Trudy,

Is there a potential solution to my problem?

Thanks!

Kevin

Kevin Lu_hi8ix2 · Answer

Dear Trudy,

Thank you for your response. I would like to impose this only on the Create Issue dialog if possible. So only certain allowed users can see Form4 in Create Issue window and create Form4 tickets.

Thanks!

Kevin