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Repositories have disappeared

Daniel Vetter_1relkw

My repositories under this account are missing completely from the web UI. I was going to file this as a support ticket, but it appears that filing tickets is a paid feature, so I've made this community post instead.

Thank you in advance for your help.

Accepted answers

vikram_eupqsc

Hi @Daniel Vetter

Welcome to Atlassian Community.

If you are using free subscription and not accessed for long time, then there is possibility of not showing your repositories.

Cross verify are you using the correct email ID (sometimes we forget).

Vikram P.

Mark C

Hi @Daniel Vetter

Welcome to the community.

May I know if you are able to log in to Bitbucket.org?

Regards,
Mark C

All comments

vikram_eupqsc

Hi @Daniel Vetter

Welcome to Atlassian Community.

If you are using free subscription and not accessed for long time, then there is possibility of not showing your repositories.

Cross verify are you using the correct email ID (sometimes we forget).

Vikram P.

Daniel Vetter_1relkw

I am using the free subscription and I haven't logged in to the web ui in a long time, so that's probably it. Is there anything we can do to get them to show up again?

Mark C

Hi @Daniel Vetter

Welcome to the community.

May I know if you are able to log in to Bitbucket.org?

Regards,
Mark C

Daniel Vetter_1relkw

Yes, I am.

vikram_eupqsc

Hi @Daniel Vetter

We have to request Atlassian Support team to show up again.

Vikram P

Mark C

Hi @Daniel Vetter

Thanks for that.

I've checked your Bitbucket Cloud account, however, I didn't see that you have repositories or are connected to any workspaces at the moment.

Could you check if you are using the correct email address?

Regards,
Mark C

Daniel Vetter_1relkw

Oh man, now I feel real dumb. I was basing my memory on the repo workspace, but looking at the commits I saw the actual email I used and just managed to sign in with that one. So yeah, it was just me using the wrong email, combined I guess with workspaces being public even though thankfully the repositories in them are not. Sorry for the noise!

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