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Completed tickets should still be visible on the board

Devoloper

Hello,

in Jira Workmanagement / Softwaremanagement (Cloud), tickets with the status “Done” are hidden from the “Done” lane after some time.

Is it possible to change this program behavior? So the tickets are still displayed?

I have no idea what added value this would have, but it is what my users want.

(It is known that the tickets are still available in the list view.)

Thanks

Ingo

Accepted answers

Jerrold - Empyra

Hi @Devoloper

You can change this setting from the board setting. configure board > general settings > Completed issues Choose how long completed issues stay on your board.

Thank you.

John Funk

Hi Ingo - Welcome to the Atlassian Community!

You can vote for and follow this request for the feature:

https://jira.atlassian.com/browse/JWMCLOUD-19

All comments

Jerrold - Empyra

Hi @Devoloper

You can change this setting from the board setting. configure board > general settings > Completed issues Choose how long completed issues stay on your board.

Thank you.

John Funk

Hi Ingo - Welcome to the Atlassian Community!

You can vote for and follow this request for the feature:

https://jira.atlassian.com/browse/JWMCLOUD-19

Trudy P Claspill

Hello @Jerrold - Empyra

Your answer is may not be valid for the author's scenario.

The option you showed is available only for a Kanban board for a Company Managed Software project or a Kanban board created from a saved filter.

The Question is posted in the Jira Work Management forum and the user does mention Jira Work Management in their post. for the boards that come natively with Jira Work Management project there is no Configure Board option and the time period for hiding done issues is hard coded. @John Funk 's answer applies in that scenario.

Jerrold - Empyra

Hi @Trudy P Claspill

Yes, sorry for that. will be more careful in the future.

Thank you.

Devoloper

Hey, @Trudy Claspill ; @Jerrold - Empyra

Thank you, your information has given me the decisive clues. Now I can tell my colleagues “it won't work because...” with peace of mind.

best regards

Ingo

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