Jira Automation lookup issues

Question

In Jira Automation, I used `{{lookupIssues.customfield_10001}}` to query and get the value `[652354565fvf56585cggh, 45628456ghkg55668ghh]`. I want to use Advanced Edit to apply this value to another multi-user custom field `customfield_10002`. How can I format this value in JSON to be `{"id": "652354565fvf56585cggh"}, {"id": "45628456ghkg55668ghh"}`?

Rick Westbrock · Answer

My first thought is that you need to enclose the two values in square brackets (aka put them in a list) similar to how they were returned. I think that typically this is how multiple values are added to a field:

"customfield_10002": [{"id": "652354565fvf56585cggh"}, {"id": "45628456ghkg55668ghh"}]

Trudy P Claspill · Answer

Hello @Wing

Welcome to the Atlassian community.

When asking for help with an Automation Rule it will make it easier for us to help you if you show us screen images of your complete automation rule with details of each step.

Otherwise, refer to this documentation which includes an example:

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Multi-user-picker-custom-field