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Smart checklist progress field is not updated after updating Linked Template

Guido Brandsen

I am testing with a Linked Smart Checklist. First, I created a template with 10 items, and linked it to a few issues. The field Smart Checklist Progress is set to 0/10 (as expected)

After that, I removed 2 items from the template. The template gets updated in all linked issues.

Now, I would expect that the field Smart Checklist Progress in the linked issues gets updated to 0/8, but that doesn't happen. It is still at 0/10. But there are only 8 items available in the Smart Checklist, so in this case you can't "complete" the checklist anymore.

Am I doing something wrong?

Accepted answers

All comments

Matheus Souza Alves_TitanApps_

Hi Guido,

Matheus from the TitanApps team here.

Thanks for reaching out!

Could you please let me know if you see this problem on your Issue view or on the Smart Check List Progress at the card view/kanban view for your project?

Our team is investigating this issue, and we'll come back to you with more information soon.

Regards,

TitanApps Team.

Matheus Souza Alves_TitanApps_

Hi @Guido Brandsen ,

Matheus from TitanApps team here.

I just want to update you that we have found a bug with Smart Checklist View List Progress, specifically at the Project Board view (e.g Kanban Board, Card View).

You should still see the correct amount of items in your Issue View.

We are reviewing this further and we'll come back with more information about the fix.

Let me know if you have any other questions.

Regards,

TitanApps Team.

Daniel Szaszmann

Hi @Matheus Souza Alves_TitanApps_
we have similar issue in Jira Cloud:
In a simple list of issues the "SmartChecklist Progress" column is empty while the "Sub-Task" (being part of that list) has two SmartChecklist items both "Done" e.g.

Matheus Souza Alves_TitanApps_

Hi Daniel,

Matheus from TitanApps Team here.

In order to best asses your issue, could you please send us the details of you problem?

Please include screenshots and the steps you took to get to the issue you are observing.

Regards,

TitanApps Team.

Matheus Souza Alves_TitanApps_

Hi @Guido Brandsen

Matheus from TitanApps here!

I'm following-up to update you that we have released the fix for this item and you should see the correct number on your Smart Checklist Progress bar.

Let me know if you have any other questions.

Guido Brandsen

Yes, I still have the problem.

We changed the Linked Template a few times now.

The current smart checklist contains at this moment 28 items:

But at the time the template was linked to this Jira issue, the smart checklist had 30 items. So Smart Checklist Progress field has 0/30 in it (which is 2 off, compared to the checklist). When we add 2 more items to linked template (to get 30 again), this field gets updated to 0/32.

Matheus Souza Alves_TitanApps_

Hi @Guido Brandsen ,

Matheus from TitanApps team here.

Could you please let me know the following:

Do you see this problem for all or only for older issues? Does this happens to recently created issues as well?
Does this happens for all linked templates?

Let me know.

Regards,

TitanApps Team.

Guido Brandsen

Hi @Matheus Souza Alves_TitanApps_

I still see the problem in original issues, but I can't reproduce it anymore for newer issues. So I would say, this topic can be closed.

Matheus Souza Alves_TitanApps_

Hi Guido,

Matheus from the TitanApps team here.

Thanks for updating me.

Please don't hesitate to reach out if you have any other questions or issues.

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