I have tickets open that have reporters and watchers that are ex employees and now we are unable to close or edit those tickets since their accounts are inactive. How do I mass remove them? There are way too many tickets to do this manually.
Hi @IT Group
Have you tried to bulk edit the Jira issues associated with the inactive users?
https://confluence.atlassian.com/jirasoftwareserver/editing-multiple-issues-at-the-same-time-939938937.html
Please note that you need the global Bulk Change permission to bulk edit/transition the issue to Close.
Thank you.
It looks like you're new here. Sign in or register to get started.
