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Automatically create JIRA story when another JIRA is marked as done

Sinjini Chattopadhyay

I have a 'Project A' which has stories and subtasks worked upon by 'Team1'. Once Team1 marks the sub-tasks as Done, I need to create story/ sub task in 'Project B' for 'Team2' to start looking into it. Is there any possible automatic solution in JIRA for the same ? Or if anyone of you have experienced similar situation and handled it differently and can help me with the same please.

Thanks in advance for your time and solution.

Accepted answers

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Florian Bonniec

Hi @Sinjini Chattopadhyay

AS both task need to be in different project it cannot be subtask.

You could create an automation for JIRA for this use case. Make sure to create a global automation scoped on Project A and B. Then use trigger task resolved, add the condition the task which is resolved need to match and then add the action create new task, you could also link both task in that same automation.

Regards

Sinjini Chattopadhyay

Thank you very much for your prompt support. Can you please help me with the steps to follow. Apologies to bother you for details.

Seon Shakespeare

Hi Sinjini,

You can automate this sort of thing using Jira automation!

Create an automation rule (in Administration > System > Automation).
Set it to trigger when a "Project A" sub-task transitions to "Done"
Add an action to automatically create an issue in "Project B" copying over details from the original sub-task.

Hope this helps!

Sinjini Chattopadhyay

Thank you very much Seon. I am trying this approach and will update on the results.

Sinjini Chattopadhyay

Hello @Seon Shakespeare , I dont see System or Automation under Settings. Only Projects is available. Does it require a special plugin ? Please if you could help.

Florian Bonniec

You can create a rule from this url

<baseURL>/secure/AutomationGlobalAdminAction!default.jspa

You need to be jira admin in order to be able to create and configure a rule that are scoped across multiple projects.

In the detail section, Scope, select Multiple projects then Restrict to projects and select Project A and B.

Seon Shakespeare

Hi Sinjini,

You need Jira administrator permissions to see those "System" and "Automation" settings. It sounds like you might not have that level of access just yet.

The best thing to do is reach out to your Jira administrator. They should be able to help you out!

Hope this helps!

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