How can I delete organizations?

Question

Hello there,

I know this has already been documented on this site. I'm afraid I can't do it - for me a video would be 100 times better than this short description. But that is just my opinion.

When I click on delete organization. The only thing I get is the following. Quote: "Your organization has products that you need to remove before you can delete...".

Here are the remaining products:

I have cancelled and deleted everything I could. Pretty lost now. What do I need to do?

Best regards

Aaron Pavez _ServiceRocket_ · Answer

Hi @Unknown234

Then it means you need to wait.

Here is everything about what happens when you deactivate products and how long it takes to delete an Org:

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Regards

Aaron

Unknown234 · Answer

Hi @Aaron Pavez _ServiceRocket_

first thanks for your reply. I have to tell you I already cancelled Jira days ago.

Still the two products remain:

* Product 1: Jira Administration* How am I supposed to delete this? Or does it delete itself?

* Product 2: Jira* Under billing: As you could see I have cancelled the subscription
* Under products: There is a little warning sign. If you head over it says: "Product is offline Jira is currently unavailable. Please contact us at support.atlassian.com for assistance." - I think it's being deleted right now.

However I see no chance to remove these two products from the list under the product section.

Aaron Pavez _ServiceRocket_ · Answer

Hi @Unknown234

As you mention, you still have to delete two products.

To remove them go to Billing -> click on the 3 dots next to Jira -> then scroll down to the app -> 3 dots then delete.

If you've already done that (based on the yellow exclamation icon), the app will be removed in 14 days as the message shows.

Deleting an Org isn't immediate.

Then you remove the org:

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Regards