Issue with Attachment Storage Path Mismatch after Project Key Change

Question

Hello!

I recently updated the project key in Jira for one of our projects. The project key was changed from TEST to TESTSERVICE. However, despite this change, attachments are still being stored on the server under the old project key path, which is TEST.

Here are the details:

* Old Project Key: TEST
* New Project Key: TESTSERVICE
* Attachment Storage Path on Server: <JIRA_HOME>/application-data/jira/data/attachments/TEST/
* Current Attachment Path Issue: Attachments are being saved under the old key path TEST rather than the new key TESTSERVICE.

I have verified that the project key was successfully updated in Jira, but the physical storage path for attachments has not been updated accordingly.

Could you please provide guidance on how to resolve this issue? Specifically, I need assistance with ensuring that attachments are stored under the new project key path or updating the existing attachment paths to reflect the new project key.

Thank you for your assistance.

Jira DataCenter 8.20.10

Samuel Gatica _ServiceRocket_ · Answer

@Alexey Gusev

Check this similar questions:

https://community.atlassian.com/t5/Jira-questions/How-to-get-file-object-by-attachment-using-java-groovy/qaq-p/1593400

https://community.atlassian.com/t5/Answers-Developer-Questions/Getting-binary-data-from-attachment-files-in-Jira-using-Java/qaq-p/538723

https://community.atlassian.com/t5/Jira-questions/How-to-read-a-text-file-attached-to-an-issue-with-scriptrunner/qaq-p/1226865

Hope this helps

Best regards

Sam

Alexey Gusev_5dn5xf · Answer

Hi @Samuel Gatica _ServiceRocket_ !

Thank you for the quick response. I saw this document: https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html

Then, another question: how can I obtain the absolute path to a specific attachment for a specific issue through Groovy if the interfaces

* AttachmentUtils
* AttachmentStore

are deprecated?

Samuel Gatica _ServiceRocket_ · Answer

Hi @Alexey Gusev This is an expected behavior. All attachments will be accessible after the project key change. Please note, however, that the directory that they are stored in (under the \data\attachments directory) will retain the old project key. For example, if you change a project's key from TEST to DEMO, the attachments will be stored under \data\attachments\TEST. Please refer to Doc https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html Best regards Sam