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Affects version field needs to be updated

Sreedevi Kr_1imxfb

Hi All,
Im trying to create a automation rule which will be triggered when a particular pattern version is released. Then Im trying to add this newly released version to some issues. For fetching the issues Im using JQL filter.
The rule is getting triggered correctly and Im able to fetch the issues using filter also. Butim not able to add the newly released version to these issues. Its working strange, sometimes its updating the newly released version sometimes some other version is updating.
I was trying to achieve it through smart values, but not able to figure out how I can write this one. Need the smart values which will add the newly released version to Affects Version/s field, if already some values are there in the field then I need to append the new version to it.

Accepted answers

All comments

John Funk

Hi Sreedevi,

Can you share the entire rule here? Along with screenshots of the relevant detail steps?

Bill Sheboy

Hi @Sreedevi Kr

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Until we see those...

To add the additional values to the Affects Version field, try using advanced edit with JSON rather than setting the values from the field dropdown list in the Edit Issue action:

https://confluence.atlassian.com/automation/advanced-field-editing-using-json-993924663.html

Kind regards,
Bill

Sreedevi Kr_1imxfb

Hi John,

Here Im triggering If version with particular pattern is getting released and Im using jql filter to fetch issues where I need to update the latest released version. But sometimes only its getting updated with latest one.

Sreedevi Kr_1imxfb

Hi Bill,

I have attached the rule screenshot in the above comment please check.

We first tried it to achieve through listener script, and values where updating correctly. But after updating the values if some one manual edits the field the updated values are automatically vanishing. So thats why we are trying it through automation rule and with this rule we didnt faced the issue of vanishing the updated values. But as Im new to automation rule, I was not sure how to add the advanced edit.
I will check the link shared by you.

Thank you

Bill Sheboy

Thanks for that image of the rule.

Please also provide images of the Edit Issue action's details and of the audit log details showing the rule execution. Those will help clarify what is happening.

Sreedevi Kr_1imxfb

Hi Bill,
I have referred the link and created JSON

In audit log its showing like some issues got edited and in other issues it failed

When I checked one of the edited issues Im not able to find any new version is added.
I have released the version shown in below image

But in the issue its not getting updated. Is my JSON having some issues?

Angela Stephens_0n4ceu

I am also writing an automation in Jira Cloud where Issue 1 triggers a cloning automation to create Issue 2 and in part sets the field Affects versions to Latest Released Version. I have validated the rule and it checks out however when I activate and run a test, it triggers and error in the audit log - Field "Affects versions" is required!

I have tried using all the available Affects Versions options and the automation continues to error out so I suspect there is a system issue with that specific field and functionality.

I will be opening a Support Ticket but thought I would post here as well.

Bill Sheboy

Hi @Angela Stephens

As this is an old thread, I recommend creating a new question with the "Ask a question" button a the top of the page. That will ensure the maximum number of people see it to offer suggestions.

When you create the question, context is important for the community to help. Please include the following:

what version of Jira are you using: Cloud, Server, or Data Center
for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
an image of your complete automation rule in a single image for continuity
images of any relevant actions / conditions / branches
an image of the audit log details showing the rule execution
explain what is not working as expected and why you believe that to be the case

Thanks, and kind regards,
Bill

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