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Setting an issued an not editable when status and resolution is Done

David Whitlock_cecqw7

Hello,

I am testing to see how I can make an issue to be not editable when it's status is set to Done and Resolution is set to Done. I did add the jira.issue.editable property to the status that leads to Done and set to false. This does not seem to work, the issue seems to be editable still. And furthermore, I do not want to allow issues that are canceled to be locked. Is there a way I can accomplish this?

Accepted answers

Aaron Pavez _ServiceRocket_

Hi @David Whitlock

The jira.issue.editable needs to be added to a step. In this case to the DONE status.

https://confluence.atlassian.com/jirakb/issues-are-editable-in-closed-state-218268664.html

2024-07-25 18_03_50-View Workflow Step Properties - Done - Jira — Mozilla Firefox.jpg

Once added, publish the workflow and the issue shouldn't be editable anymore.

Regards

All comments

Aaron Pavez _ServiceRocket_

Hi @David Whitlock

The jira.issue.editable needs to be added to a step. In this case to the DONE status.

https://confluence.atlassian.com/jirakb/issues-are-editable-in-closed-state-218268664.html

2024-07-25 18_03_50-View Workflow Step Properties - Done - Jira — Mozilla Firefox.jpg

Once added, publish the workflow and the issue shouldn't be editable anymore.

Regards

Trudy P Claspill

Hello @David Whitlock

Can you show us the workflow diagram for the workflow you are trying to modify?

Is "canceled" a Status or a Resolution?

You can set the editable property based on the Status the issue is in. You can't set it based on the Resolution value. If Canceled is a Resolution value under the same status where "Done" is a Resolution value, you would not be able to lock the Done issue but leave the Canceled issues unlocked. Canceled would have to be a separate Status value.

David Whitlock_cecqw7

Thanks @Aaron Pavez _ServiceRocket_ I did notice that I had my property set on the transition property not the status property and that works. Thank you

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