Jira Automation sent duplicated messages to Slack

Davyd Derkach

Hello, everybody!

I have created following automation that sends message containing Jira Issue keys and Issue summary to Slack:

1. As a trigger I have incoming webhook with a list of Jira Issue Keys.
2. Then I create a variable from {{webhookData.issues}}

3. After that there is lookup over {{webhookData.issues}}

4. Then sending following message to slack:

Time: {{webhookData.timestamp}}

Issues included in this release:

{{#lookupIssues}}

* {{key}} {{summary}}

{{/}}

5. After that some transition of the issues.

Here example of what my API call looks like:

curl -X POST -H 'Content-type: application/json' --data '{"issues":["BDO-391","BDO-392"], "data": {"issues":["BDO-391","BDO-392"], "timestamp":"13:30"}}' https://automation.atlassian.com/pro/hooks/<my-webhook>

Here a duplicated messages in Slack for each Jira Issue:



Thanks in advance for your help!

Bill Sheboy

Hi @Davyd Derkach -- Welcome to the Atlassian Community!

The rule's trigger is using the option "Issues provided in the webhook HTTP POST body", and so the steps loop over each issue provided.

You could change your rule to instead use the option "No issues from the webhook" and pass only the issue keys in the custom data.  Then you could control how the rule handles them.

For example, the data from the sending application could be passed as:

{ "data": { "keys": "BDO-392,BDO-391" } }

And then the JQL to access the issues in your rule would be:

 key IN ( {{webhookData.keys}} ) 

Kind regards,
Bill