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How do I turn off email notification on Greenhopper Rank Custom Field Change after reprioritization by dragging issues in the Agile tab?

Kyle

I am using JIRA v4.3.1#615-r147022 and GreenHopper v5.6.8.

I can't seem to find a way to customize the notification scheme to filter out a specific issue update event, specifically when I prioritize issues via the GreenHopper Agile tab by dragging issues up and down.

This action modifies the custom field, Rank, used by GreenHopper. The email notification creates tons of emails because of this.

(Edited)
How can I silence the rank change notifications? Thanks.

Accepted answers

Nicholas Muldoon

Hi KY,

I don't believe that GreenHopper sends an email notification on the drag and drop operation. Could it be that you have a third party plugin or listener that is sending this notification?

Thank you,
Nicholas Muldoon

All comments

Anni R

At first make sure that your profile preferences "notify me my own changed" is disabled and look at your notification scheme too.

maybe this link help also: http://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

http://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications

Kyle

Thanks but it's not about self notifications.

Nicholas Muldoon

Hi KY,

I don't believe that GreenHopper sends an email notification on the drag and drop operation. Could it be that you have a third party plugin or listener that is sending this notification?

Thank you,
Nicholas Muldoon

Kyle

Yup. Not a problem about mails. Was a miscommunication with the guys who had problems with it.

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