Automation: How to email only the newest entry in a multi-user picker field?

Ashley Honeycutt

I have the same question found here, but as a Data Center user, we don't have the ability to use Advanced Branching so this solution doesn't quite get us there.

 

Goal: Automatically email only the new user that is added to a multi-user picker field.

 

Any thoughts are greatly appreciated. Thank you!

Adrián García González

Hi @Ashley Honeycutt ,

You can use the smart values fieldChange in the automation rule.

You can check Atlassian's documentation on this: https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html#Jirasmartvaluesissues-fieldChangefieldChange

 

I hope you find it helpful, best regards!