Every time I try to login to Bitbucket Web using my Atlassian account I get the following error message... I suspect my account has been inactive for a long time. Could someone re-enable it for me. Thank you.

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Cannot login to my account

Samuel Smith_i6zqtc

Every time I try to login to Bitbucket Web using my Atlassian account I get the following error message...

Screenshot 2024-04-12 143120.png

I suspect my account has been inactive for a long time. Could someone re-enable it for me.

Thank you.

Accepted answers

Theodora Boudale

Hi Samuel and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it.

Could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora

All comments

Theodora Boudale

Hi Samuel and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state. I went ahead and reactivated it.

Could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora

Samuel Smith_i6zqtc

Thank you Theodora.

I am now back into my account. 😀

Sam

unknown

@Theodora Boudale I think I may need a similar thing. My old Bitbucket account was bitbucket.org/blairg23

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