How do I recover an account that was stolen?

Question

How do I get support to give me back access to an account that was stolen?

When I try to login to one of my accounts it says the email does not exist. However I know it does, I had committed code into it. But I had not yet enabled 2FA

Someone has hacked my account please help point me in the right direction to contact support about it

Syahrul · Answer

Hey @Stoner Games

I have raised a support ticket on behalf of you, you can track them at:

https://support.atlassian.com/requests

Regards,
Syahrul

Stoner Games · Answer

I've looked through there before posting here, and there is nothing about stolen accounts or even an email to contact...

Thanks

Laurie Sciutti · Answer

Hello @Stoner Games and welcome to the Community!  This sounds like something with which you'll need to have Atlassian Support assistance.