Only allow Work Management projects

Question

There are a ton of articles and google results out there on how to prevent the creation of team managed projects. But, I cannot find anything that tells me if it's possible to prevent users from creating Software and Service Desk projects and only allow Work Management projects.

I sat down with a user who is not an admin and they had the option to create a new Software project.

How is this possible and how can I prevent this? I'm trying to keep software projects under tight watch (only a few) and not have my user count explode my license costs. Thoughts?

Aaron Pavez _ServiceRocket_ · Answer

Hi @Jeremiah

Sadly no. There is no way to limit one type project.

You can disable the permission to create project though. Maybe set it up only for admins?

under global permissions. change the group. that way normal users wont be able to create projects.

This third-party app might help

https://marketplace.atlassian.com/apps/1230303?tab=overview&hosting=cloud

Hope that helps!

Regards

Aaron

Trudy P Claspill · Answer

Hello @Jeremiah

Is the user creating a Team Managed Software project or a Company Managed Software project?

If users have been granted access to create Team Managed project, there is no additional configuration that limits which project type templates they can use. If they have licensed Jira user access then they have access to both Software and Work Management type projects.

Only users with the Administer Jira global permission will have the ability to create Company Managed projects. And again, there is no additional option to limit which project type templates they can use. Jira Admins can also create Team Managed projects even if no group is give the global permission for that.

You could use an Automation Rule to detect newly created projects. You could use the Send Web Request action to leverage the Jira REST API to get information about the project and to delete the project if it doesn't meet your standards.