Hey all,
Does anyone have an idea how do I perform an integration between Jira and Slack, so that every time there's an update of a ticket (task, bug) all the watchers will receive a notification in Slack.
Thanks !
There's an app to use Jira Cloud with Slack and similar for Jira Data Center.
From my experience, using Slack gives rise to the same alert fatigue as using email, but some users might prefer it.
Hey Jim,Thanks for your answer, we do use it. But i can't find a way to send personal messages via slack to the watchers...
As you can see, there are very limited options.
Apologies, I misinterpreted what you're asking for. I don't think it's possible to configure Jira to notify individuals, only channels.
You could try to do it by writing up a function with ScriptRunner to interact with the Slack API, which is reasonably friendly. One challenge, targeting a Slack user directly or via a "@mention" requires that you know the Slack member ID and not their username.
Hi @Eran Roiter , If you are open for 3rd party, You can try http://slackjira.com/ for the same, we have solved this problem for lot's of companiesWe also provide custom workflow or changes whatever you require
@Eran Roiter You could set up a simple flow with Unito to send Slack messages based on Jira issues that does this. I'm not sure about the updates, but at the very least you could have a flow that sends a message to a specific channel every time an issue is created and/or reaches a specific state (e.g., when the label is set to XYZ).
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