Recalling a historical End date

Karl Samson_71fk2j

Hi Guys, 

How do I recall a historical date eg. the End Date is changed, and then displaying that original date using a Smart value in a 'Send Email' Automation?

Eg. (Original) End Date - {{issue.customfield_13302}}

      (Changed) End Date - {{issue.customfield_13303}}.

Tuncay Senturk _Snapbytes_

Hi @Karl Samson 

You can accomplish this in different ways. One method is to write a script that checks the change history items for the field and retrieves the original value from the issue history. It's straightforward to obtain the old value of any field using a Groovy script.

However, if you prefer not to write code, you can achieve this using Automation. I'm not sure how many fields you want to track the original value for, but I wouldn't recommend doing it for every custom field. I assume you only want this for a field or two. Here is the solution for this.

• Create a custom field to store the original date (for End Date field which is customfield_13302): Original End Date (say it is customfield_13303)

• Set up an Automation Rule to capture the original date
  • when the End Date field is updated.
  • Use the Edit Issue action to set the <strong>Original End Date</strong> field to the current value of the End Date.
• Use in Send email Automation
  • (Original) End Date - {{issue.customfield_13302}}
    (Changed) End Date - {{issue.customfield_13303}}

I hope it helps

Tuncay