Background and context: We are using a JWM project as an intake board. Users submit work requests via standard submission form, generating a task on the Intake project. The task is discussed and assigned to another project board based on who will be performing the work. The fillable fields in the Intake form were created by generating new columns in List view. When the item is viewed on the Intake board, the information from all forms can be seen in the viewing window underneath the Description as expected, but are technically in another field.
Problem: The process to 'Move' the task, as well as the automation we created to 'Clone' the task and skip the steps needed to Move it, both do not carry over the custom fields. They only carry over the Description. The process to overcome this so far has been to have the users enter all data in a single form field for Description but leads to difficulty in inconsistent data entry from the users.
Desired Solution (VOC): We would like to create an automation on the Intake board that, upon creation of a new issue, takes the values entered from all fillable fields of the form and copy/pastes them into the Description. Thus, all information would travel with the task to its new home when Moved or Cloned to boards that do not have matching fields.
I feel like we are simply missing the correct way to edit the Additional Fields area of Edit Issue to make this happen, finding the appropriate JSON format to "update" the Description to include custom field values, but we're just not there as of right now.
