how to change Velocity template from batcher plugin

Question

Hello everyone

We try to change the velovity template of batchers-3.0.2 in order to hide some information since my company works with sensitive data.

We succeeded to identify which part of email is related to vm file. (see attchments)
For example: We would like to hide all fields with its data (green part)
But after some tests, delete/change parts we didn't succeed.

It become a critical subject for us.

Can you help us with this subject please ?

Best Regards

S

Suketa · Answer

I have this erro in logs each time:

"1 plugin failed to load during Jira startup.

'com.atlassian.jira.plugins.inform.batchers' - 'Jira inform - batchers'  failed to load.

Unable to load cache item

org/springframework/cglib/core/ReflectUtils

org.springframework.cglib.core.ReflectUtils not found by com.atlassian.jira.plugins.inform.batchers [102]

It was loaded from /var/atlassian/jira/plugins/installed-plugins/plugin_17372709991160951003_batchers-3.0.2.jar"

Suketa · Answer

I refered to: https://confluence.atlassian.com/adminjiraserver/examples-customizing-email-content-1027142311.html I have tried to a lot of stuff * remove the green section * remove the "issue created" part from issue-update-batch-mail.properties * both at the same time * replace all content from IssueUpdateBatchers-content.vm (obviously replacing baseurl by mine) by* #disable_html_escaping() #defaultMailHeader("email.event.activity.created.issue", $issue.reporter) #set($link ="$textutils.htmlEncode($issue.getSummary())") #rowWrapperNormal($link) #parse("templates/email/html/includes/footer.vm") * replace the green section by * #disable_html_escaping() #defaultMailHeader("email.event.activity.created.issue", $issue.reporter) #set($link ="$textutils.htmlEncode($issue.getSummary())") #rowWrapperNormal($link) #parse("templates/email/html/includes/footer.vm")