Notifications

Question

Is there a way to have a sound notification when a new ticket comes in for a certain project? I have looked everywhere in the settings, but I cannot seem to find anywhere you can do that. I wanted to ask in case I am missing it somewhere. Any help is much appreciated.

Joseph Chung Yin · Answer

@Sissy Lynn -

Welcome to the community.  As mentioned by @Dave Rosenlund  _Trundl_ there is no "sound" notification in JSM or Jira product.  However, keep in mind when one receives a notification (i.e. via Outlook or via his/her cell phones), the Outlook application or one's cell phone device can be configured to notify with sound effect in my experience.

Hope this also helps.

Best, Joseph Chung Yin

Dave Rosenlund (Trundl) · Answer

You're welcome, @Sissy Lynn. If you don't mind, please click 'Accept answer' if you believe this was the right answer (even if it's not the one you wanted to hear 😕).

Sissy Lynn · Answer

Thank you for answering, Dave, and for the information. I appreciate it!