Automate the transition of the workflow status when specific subtasks are marked as complete

Ishita Avinash

Could you suggest a method for transitioning the workflow status in our Jira project to a specific state when only the IT and DevOps subtasks are marked as completed?

We have X number of subtasks categorized as IT and DevOps tasks, while the remaining subtasks may still be in the open state.

Jovin

Hey @Ishita Avinash

This will require a bit of automation rule creation, let's go through it.

Some basics:

• All automation rules involved below must be able to be triggered by other rules, you can turn this flag on in the "Rule Details" section
• I assume you have a label called "IT" or "DevOps" for the purposes of this, if you use another field, simply change as required
• I assume the Subtask has a Parent
• I will assume the below workflows:
  • Subtasks: To Do > In Progress > Done
  • Stories: To Do > Awaiting Tasks <> In Progress > Done

Okay, assumptions out of the way - automation rule time!

Rule 1: User closed IT or DevOps Subtask

When a subtask has been closed, if the label "IT" or "DevOps" is present, this rule will log 0m work on the parent, triggering Rule 2.

• TRIGGER: When: Issue transitioned
  • From status: Leave blank (for from all statuses)
  • To status: Done
• IF: Add a condition: Issue fields condition
  • Field: Issue type
  • Condition: equals
  • Value: Subtask
• IF: Add a condition: Issue fields condition
  • Field: Labels
  • Condition: Contains any of
  • Values: IT, DevOps
• FOR EACH: Add a branch: Branch rule / related issues
  • Types of related issues: Parent
• Add to branch: THEN: Add an action: Log work
  • Time spent: 0m
  • Date started: {{now}}
  • Work description: {{triggerIssue.Summary}} has been closed.

Rule 2: When IT or DevOps Subtask Closed, Check all Subtasks

When work is logged on this ticket, find out if all IT or DevOps subtasks are complete, if they are, transition to In Progress.

• TRIGGER: When: Work logged
  • For: All worklog operations
• (Optional) IF: Add a condition: Issue fields condition
  • Field: Status
  • Condition: equals
  • Value: Awaiting Tasks
• THEN: Add an action: Lookup issues
  • JQL:
    parent = {{issue.key}} AND labels IN (IT, DevOps) AND status != Done
• IF: Add a condition: {{smart values}} condition
  • First value: {{lookupIssues.size}}
  • Condition: equals
  • Second value: 0
• THEN: Add an action: Transition issue
  • Destination status: In Progress

Should be all good then!