Jira not installing. unable to configure database

Question

Step 1: Jira Landing page

Step 2: Select I'll set it up myself and select Next.

Step 3: Configure a database for Jira. dost show, instead lands on error page

Tried on 2 servers same error

Error:

com.google.template.soy.tofu.SoyTofuException: When evaluating "length($globalErrors)": While computing function "length($globalErrors)": Argument to length() function is not a SoyList (found type com.google.template.soy.data.restricted.UndefinedData).

Kiran Kadali · Answer

solved. I reinstalled jira software as root and started as jira user, and it worked. so either previous installation went bad or some permission was messed up (i guess)

Thank you

Kiran Kadali · Answer

Currently our license has expired, and buyer is working on renewing the license.

Nicolas Grossi · Answer

Also if you have an active license you might want to contact support.atlassian.com

Nicolas