Hi there, we are trying to do a local restore of a backup we made with our On-Demand instance of Jira. We get this error: Errors * The xml data you are trying to import seems to be from a newer version of JIRA. This will not work. This is the version we are using locally (latest as far as we know): v5.1.4#783-sha1:a7d8d2c Can someone help please?

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Restore a Jira On-Demand Backup to a local downloaded instance.

Alen Durbuzovic

Hi there, we are trying to do a local restore of a backup we made with our On-Demand instance of Jira.

We get this error:

Errors

The xml data you are trying to import seems to be from a newer version of JIRA. This will not work.

This is the version we are using locally (latest as far as we know): v5.1.4#783-sha1:a7d8d2c

Can someone help please?

Accepted answers

Norman Abramovitz

Please see this writeup.

https://confluence.atlassian.com/display/ONDEMANDKB/JIRA+OnDemand+export+does+not+import+into+standalone+JIRA

All comments

Andrew Frayling

Hi Alen, I'd hit the "poke atlassian" button and raise a support ticket. For Confluence there's a specific download for transferring to the download version, but there doesn't seem to be an equivalent download for JIRA. Andrew.

Norman Abramovitz

Please see this writeup.

https://confluence.atlassian.com/display/ONDEMANDKB/JIRA+OnDemand+export+does+not+import+into+standalone+JIRA

Norman Abramovitz

https://answers.atlassian.com/questions/77061/migrate-jira-data-from-ondemand-to-a-local-instance

Alen Durbuzovic

This worked really well, but the attachments are not there. I did check the attachments checkbox when I was backing up and the attachments are in the zip. Any solution for this problem?

Norman Abramovitz

Do you see any errors in the Jira logs?

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